Terms & Conditions

Last Updated: 06/2026

Welcome to COSYLIA. By accessing or using our website, products, and services, you agree to be bound by these Terms & Conditions. Please read them carefully. If you do not agree, please discontinue using our website.

1. General Conditions

  • These Terms govern your use of the COSYLIA website (“Site”) and any purchase made through it.
  • We reserve the right to update, modify, or replace any part of these Terms at any time.
  • Continued use of the site constitutes acceptance of the revised Terms.
  • You must be at least 18 years old to use our site or make purchases.

2. Use of the Website

  • You may not use our website for any unlawful purposes.
  • You may not attempt to breach our security, reverse-engineer software, or interfere with our systems.
  • You agree not to use false information or impersonate any person when placing an order or contacting us.

3. Product Information & Availability

  • We strive to provide accurate product descriptions, images, and pricing. However, errors may occur.
  • COSYLIA reserves the right to:
    • Correct any errors, inaccuracies, or omissions
    • Change or update product information
    • Cancel orders affected by such errors
  • Product availability may vary, and we do not guarantee stock levels.

4. Pricing & Payment

  • Prices are displayed in the currency shown at checkout.
  • We reserve the right to modify prices without prior notice.
  • We accept multiple payment methods including PayPal, credit/debit cards, and other gateways as displayed at checkout.
  • By completing a purchase, you confirm that the payment method used belongs to you or that you are authorized to use it.

5. Orders & Order Acceptance

  • Once an order is placed, you will receive an order confirmation email.
  • Order acceptance occurs only when the order is processed and shipped.
  • We reserve the right to cancel or refuse any order for reasons including:
    • Suspected fraud
    • Incorrect pricing
    • Shipping restrictions
    • Unavailable stock
    • Violation of Terms

If an order is canceled, we will notify you and issue a refund.

6. Shipping & Delivery

  • Shipping times are estimates and not guaranteed.
  • Delays may occur due to customs, weather, carrier issues, or uncontrollable events.
  • Risk of loss transfers to the customer once the order is handed to the carrier.
  • You are responsible for providing accurate shipping details.

See our Shipping Policy for full details.

7. Returns, Refunds & Exchanges

  • If you are not satisfied with your purchase, eligible items may be returned according to our Refund & Return Policy.
  • Returned products must be unused, undamaged, and in original packaging.
  • We reserve the right to reject returns that fail to meet these criteria.

8. Intellectual Property Rights

  • All content on the COSYLIA website—including text, images, graphics, logos, icons, videos, and software—is the property of COSYLIA or our licensors.
  • You may not reproduce, distribute, modify, or create derivative works without written permission.

9. Third-Party Links & Tools

  • Our site may include links to third-party websites.
  • We do not control or endorse such sites and are not responsible for their content or policies.
  • Your interaction with third-party services is entirely at your own risk.

10. Limitation of Liability

To the maximum extent permitted by law:

  • COSYLIA is not liable for any indirect, incidental, special, or consequential damages.
  • We do not guarantee uninterrupted or error-free service.
  • Our total liability for any claim relating to a purchase will not exceed the total amount paid for that purchase.

11. Indemnification

You agree to indemnify and hold harmless COSYLIA, its employees, officers, partners, and affiliates from claims arising from:

  • Your misuse of the website
  • Your violation of these Terms
  • Your infringement of any rights of others

12. Privacy

Your personal information is governed by our Privacy Policy, which details how your data is collected, used, and stored.

13. Governing Law

These Terms are governed by the laws of {{Your Country}}, without regard to conflict-of-law principles.
Any disputes will be handled in the appropriate courts of that jurisdiction.

14. Contact Information

For questions about these Terms & Conditions, please contact us:

📧 Email: support@cosylialiving.com
📍 Business Address: {{Your Address}}
🕘 Support Hours: Monday–Friday, 9 AM–6 PM