Last Updated: [6, 2026]
Welcome to COSYLIA .
We value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase from cosylialiving.com .
By using our Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
Collected when you register, place an order, subscribe, or contact us:
- Name
- Email address
- Shipping & billing address
- Phone number
- Payment information (processed securely through third-party gateways such as PayPal or Stripe — we do NOT store your full payment card details)
- Account login details (if applicable)
1.2 Order Information
- Products purchased
- Order history
- Transaction details
1.3 Automatically Collected Information
When you browse the Site:
- IP address
- Browser type & version
- Device information
- Pages viewed
- Time spent on pages
- Cookies & tracking technologies
1.4 Cookies & Tracking Technologies
We use:
- Essential cookies
- Analytics cookies (e.g., Google Analytics)
- Marketing/remarketing cookies (e.g., Meta Pixel)
You can disable cookies in your browser settings.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Manage your account
- Provide customer support
- Send order confirmations & shipping updates
- Improve our website’s functionality and user experience
- Personalize your shopping experience
- Conduct marketing & retargeting (with your consent where required)
- Detect fraud and maintain platform security
3. Sharing Your Information
We do not sell your personal information.
We may share your data with trusted third parties only when necessary:
- Payment processors (PayPal, Stripe)
- Shipping & logistics providers
- Website hosting & analytics services
- Marketing tools (Google, Meta)
- Customer service platforms
These providers are required to protect your information and use it only for service-related purposes.
4. Data Retention
We retain your data only as long as necessary:
- Order records: 7 years (for tax & legal compliance)
- Customer accounts: until you request deletion
- Cookies: according to each cookie’s lifecycle
You may request deletion at any time.
5. Your Rights
Depending on your region (GDPR, CCPA, etc.), you may have the following rights:
- Right to access your data
- Right to update or correct data
- Right to request deletion (“right to be forgotten”)
- Right to restrict processing
- Right to data portability
- Right to withdraw consent
- Right to opt-out of selling/sharing data (CCPA)
To exercise these rights, contact us at:
📧 support@cosylialiving.com
6. Security
We take security seriously and use industry-standard measures:
- SSL encryption
- Secure payment gateways
- Limited access to personal data
- Regular security monitoring
However, no method of transmission over the internet is 100% secure.
7. Third-Party Links
Our Site may contain links to third-party websites.
We are not responsible for their privacy practices or content.
Please review their policies before providing any personal information.
8. Children’s Privacy
We do not knowingly collect information from individuals under 16 years old.
If you believe your child has submitted information, please contact us and we will delete it promptly.
9. International Data Transfers
Your information may be transferred to servers outside your country.
We ensure that such transfers comply with data protection laws.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the “Last Updated” date.
11. Contact Us
If you have questions, concerns, or requests, contact us: